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How To Prepare for Your House Cleaner’s Arrival

Hiring a professional house cleaner can be a total game-changer. It’s a chance to reclaim your time, reduce stress, and enjoy a home that feels refreshed and sparkling—without spending your weekends scrubbing baseboards or mopping floors. But to truly get the most out of your professional house cleaning service, a little bit of preparation can go a long way.

At Kustom Kleaning, we offer top-rated residential house cleaning services across Wake County and Johnston County, and we want every visit to exceed your expectations. That’s why we’re sharing this in-depth guide to help you prepare for your house cleaner’s arrival and ensure your cleaning day goes as smoothly (and stress-free) as possible.

Whether you’re a first-time client or a seasoned pro when it comes to professional cleanings, these tips will help you make the most of your experience with us.

Schedule Cleaning


Why Preparation Matters

You might be thinking, “I’m hiring a cleaner so I don’t have to do anything, right?” And yes, we absolutely want to lift that burden from your shoulders. But a little preparation isn’t about doing the work for us—it’s about creating a clear, organized environment so we can do our best work efficiently and effectively.

Think of it like this: when you go to the hair salon, you still show up with clean, brushed hair. When you bring your car in for service, you’ve probably removed your personal items. The same principle applies to home cleaning.

When your home is ready for us, we’re able to focus on the cleaning tasks that matter most to you—and you’ll enjoy better, faster, more thorough results.


1. Schedule Your Cleaning with Intention

First things first: choose a day and time that works well with your lifestyle.

Whether you’re home during the appointment or away at work, it’s important to schedule your cleaning for a time when:

  • Kids or pets can be safely managed

  • You don’t have overlapping appointments, meetings, or house projects

  • The house is accessible to your cleaner (with a key, garage code, or door access)

If you have a regular cleaning schedule (weekly, bi-weekly, or monthly), it helps to pick consistent days so you can build preparation into your routine. Our team at Kustom Kleaning is flexible and happy to work with your schedule!

📅 Tip: If possible, plan your cleaning before big events like hosting guests, holidays, or parties. There’s nothing better than walking into a pristine home before the fun begins.


2. Create a Personalized Cleaning List

Every home—and every homeowner—is different. What matters most to one person may not be a priority for another. That’s why one of the best ways to prepare is by creating a cleaning list or checklist tailored to your needs.

This doesn’t have to be complicated. Just jot down the tasks or areas that are most important to you, such as:

  • Deep-cleaning the master bathroom

  • Focusing on the kitchen appliances

  • Dusting light fixtures and baseboards

  • Wiping down the inside of cabinets

  • Vacuuming pet hair from furniture

You can also specify what not to clean—maybe you’ve already handled the guest room, or there’s an off-limits office or room under renovation.

📋 Pro Tip: Share your list with us ahead of time, or leave a printed copy in a visible spot. This helps us focus our time exactly where it counts most for you.


3. Clear Away Clutter (Don’t Worry—It’s Not Cleaning!)

Let’s be clear: we’re not asking you to clean before we arrive. But clearing away clutter helps us maximize our time and deliver a more efficient, effective clean.

Here’s what we mean by “clutter”:

  • Dishes in the sink or scattered on the counters

  • Shoes, backpacks, and jackets in walkways

  • Mail or paperwork stacked on kitchen counters

  • Kids’ toys or craft supplies covering surfaces

  • Makeup or toiletries on bathroom counters

When surfaces are clear, we can get to the heart of the cleaning faster—scrubbing, wiping, and polishing without having to move your belongings from room to room.

🧺 Bonus Tip: Have laundry baskets or bins handy. You can quickly gather and tuck clutter away in a bedroom, closet, or spare space before we arrive. It’s a fast, stress-free fix that works every time.


4. Provide Any Special Instructions

Have a favorite cleaning product you’d prefer we use? Want us to skip the spare room? Concerned about a delicate surface?

If there’s anything unique about your home or preferences, we’d love to know! Clear communication makes all the difference.

Here are some examples of useful instructions to share:

  • “Please avoid using bleach in the bathrooms.”

  • “We’d like you to use our vacuum cleaner due to allergies.”

  • “Can you focus more time on the kitchen this week?”

  • “The bottom drawer in the fridge is broken, please be gentle.”

You can leave notes for our team, tell us in person, or email us ahead of time. The more we know, the better we can personalize your clean.

🗣️ Kustom Kleaning Promise: Our team is professional, courteous, and always happy to accommodate your requests. Your home, your preferences—just let us know what matters most.


5. Tidy Up Pet Areas

We love your furry family members—but cleaning around pets requires a little prep work.

Before your cleaner arrives, take a moment to:

  • Pick up pet toys, bowls, and beds from the floor

  • Tidy up litter boxes or potty pads

  • Secure pets in a safe, comfortable area (a crate, gated room, or yard)

Not only does this help our team clean your floors and furniture more thoroughly, but it also ensures your pets stay calm and secure while we work.

🐾 Pet-Friendly Note: All of our products are safe for pets, and we’ll always be respectful of your animals’ space and routine. If your pet has a favorite hiding spot or reacts to vacuums, feel free to let us know in advance.


6. Ensure Access to Your Home

On cleaning day, the last thing anyone wants is confusion about entry. If you’ll be home—great! If not, please make arrangements so our team can access your home smoothly.

You can:

  • Leave a key in a lockbox

  • Provide a garage or door code

  • Coordinate with a neighbor or family member

🔐 Tip: Double-check that alarm systems are disarmed or that we have any necessary codes or instructions if alarms are in use.


7. Clear the Fridge (Optional—but Satisfying!)

If your cleaning includes refrigerator detailing, take a moment to toss expired food and remove any items you don’t want us to handle. That way, we can get right to scrubbing and wiping down shelves and drawers.

You’ll be amazed at how refreshing a clean fridge can feel!


8. Communicate About Valuables and Sensitive Items

We treat every home with care and respect, but it’s always a good idea to safeguard any irreplaceable or fragile items. If you have heirlooms, cash, jewelry, or breakable decorations, consider placing them in a drawer or locked room.

It’s not about mistrust—it’s simply about giving you peace of mind so you can relax and enjoy your clean home without worry.


9. Plan for a Little “Post-Cleaning Wow” Moment

Here’s a fun idea: plan something nice for yourself to enjoy after your cleaning.

Take a walk. Go out for coffee. Run errands. When you come back home to that fresh scent, those gleaming counters, and perfectly made beds—it’s a moment worth savoring.

🛋️ Pro Tip: Light a candle or put on fresh linens after we leave to enhance the “clean house” feeling. It’s the cherry on top!


Why Choose Kustom Kleaning for Your Home?

We know you have choices when it comes to cleaning services in Wake and Johnston Counties. So why choose us?

Here’s what sets Kustom Kleaning apart:

  • ✅ Friendly, professional, and background-checked staff

  • ✅ Tailored cleaning plans to suit your needs

  • ✅ Consistent quality and reliability

  • ✅ Pet-friendly and eco-conscious products

  • ✅ Clear communication and easy scheduling

Most importantly, we clean homes with care—not just checklists. We want you to feel the difference the moment you walk through the door.


Let’s Get Cleaning!

A little prep goes a long way. By following these tips, you’ll help our team deliver the most thorough, efficient, and personalized cleaning possible—and enjoy all the benefits of a cleaner, calmer space.

Whether you’re looking for a one-time deep clean, ongoing housekeeping, or move-in/move-out services, we’re here to make your home shine.

Contact Kustom Kleaning  or Get a Professional House Cleaning Quote  Today and let us show you how easy it is to love your clean home again.

📍 Proudly serving Clayton, Wake County, Johnston County, and surrounding North Carolina communities.

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